Privacy Policy
Privacy Policy
Last updated: October 1, 2025
Welcome to www.samuda.com, the official online store of Samuda.
We respect your privacy. We collect only the personal information needed to deliver our products and services to you, including National ID where required by regulations or shipping providers, and we protect it carefully.
You’re always in control — you can access, update, or delete your information by emailing us at info@samuda.com.
Below is our full, detailed privacy policy.
Legal Privacy Policy
THIS PRIVACY POLICY DESCRIBES OUR POLICIES AND PROCEDURES ON THE COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION WHEN YOU USE THE SERVICE AND TELLS YOU ABOUT YOUR PRIVACY RIGHTS AND HOW THE LAW PROTECTS YOU.
WE USE YOUR PERSONAL DATA TO PROVIDE AND IMPROVE THE SERVICE. BY USING THE SERVICE, YOU AGREE TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
Your Personal Data
Your personal data includes, but is not limited to:
- Name
- Address
- Telephone number
- Date of birth
- National ID number (only where required for regulatory or shipping purposes)
- Email address
We may collect all or only some of this information. We also automatically collect data such as device information and cookies.
If you log in via third-party services (Google, Meta, etc.), we may collect some information from them after you give permission.
Why We Collect Your Data
We collect your contact and identification information to:
- Provide you a personalized experience
- Deliver our products and services efficiently
- Comply with shipping regulations in certain countries (requiring National ID for customs clearance)
- Customize our platforms and products to your age group or requirements
- Generate statistical data to improve our platform
How You Can Access, Update or Delete Your Data
You’re always in control of your personal data.
To delete your data, email info@samuda.com from your registered email address with the subject line “DELETE MY DATA”. Please allow up to 24 hours for your data to be completely removed from our records.
How We Secure, Store and Retain Your Data
We use encryption and other safeguards to store and protect your data, both during transmission and once received.
We retain personal data only as long as necessary to provide the Services you have requested and thereafter for legitimate legal or business purposes, such as:
- compliance with law or contract
- defending or enforcing our legal rights
- maintaining accurate business and financial records
Your Rights
YOU CAN REQUEST TO ACCESS, UPDATE, OR CORRECT, AND IN CERTAIN CIRCUMSTANCES, TO DELETE YOUR PERSONAL INFORMATION. YOU MAY HAVE ADDITIONAL RIGHTS PURSUANT TO YOUR LOCAL LAW APPLICABLE TO THE PROCESSING.
FOR MORE INFORMATION WE ENCOURAGE YOU TO READ THE CYBERSECURITY GUIDELINES FOR E-COMMERCE USERS PUBLISHED BY THE MINISTRY OF COMMERCE AND INVESTMENT IN SAUDI ARABIA.
Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have meanings defined below, whether singular or plural.
Definitions
Account: a unique account created for You to access our Service.
Affiliate: an entity under common control.
Application: software provided by Samuda on any device.
Company: Samuda Company, a limited liability company registered in Saudi Arabia, CR# 4030400838, Jeddah .Al Andalus Dist, 23325, VAT# 310796612400003.
Cookies: small files placed on your device.
Country: Saudi Arabia.
Device: any device that can access the Service such as a computer, cellphone or tablet.
Personal Data: any information that relates to an identified or identifiable individual (including National ID numbers).
Service: the Application or Website or both.
Service Provider: a third party processing data on behalf of Samuda.
Third-party Social Media Service: any website or social network used to log in or create an account.
Usage Data: data collected automatically when you use the Service.
Website: https://www.samuda.com
You: the individual or entity using the Service.
Collecting and Using Your Personal Data
Personal Data
We may ask You to provide Us with information including but not limited to:
- First and last name
- Phone number
- Address
- National ID number (for customs, shipping, or regulatory compliance)
- Payment details (credit/debit card numbers, security codes, PINs)
- Username or email address plus password or security questions
- Usage Data
Usage Data
Collected automatically when using the Service. Includes IP address, browser type/version, pages visited, date/time, time spent, device identifiers and diagnostic data.
Third-Party Social Media Services
If You register or log in using Google, Meta, or Twitter, we may collect data from that account after your permission.
Information from Other Sources
We may receive updated delivery and address information from our carriers to update our records and deliver your next purchase more easily.
Cookies and Tracking
We use cookies and similar technologies to track activity and improve our Service.
Use of Your Personal Data
We may use Personal Data to:
- Provide and maintain our Service
- Manage Your Account
- Perform contracts (purchase or service agreements)
- Contact You via email, phone, SMS or push notifications
- Provide You with news, special offers and general information (unless You opt out)
- Manage and respond to Your requests
- Comply with shipping and customs regulations requiring National ID
- We may also use Your data for business transfers, analysis, usage trends, evaluating and improving our Service, and marketing.
Sharing Your Data:
We may share Your personal information with Service Providers, Affiliates, business partners, or other users when You interact publicly, or with Your consent.
Retention of Your Personal Data
We retain Your Personal Data (including National ID) only as long as necessary for the purposes set out in this Privacy Policy, and to comply with legal obligations.
Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to and maintained on computers outside Your jurisdiction. By using our Services, You consent to this transfer.
Disclosure of Your Personal Data
We may disclose Your Personal Data:
- In business transactions (merger, acquisition, or asset sale)
- When required by law or public authorities
- To protect rights, safety, or prevent wrongdoing
Security of Your Personal Data
We maintain commercially reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
Children’s Privacy
Our Service does not address anyone under the age of 18. If We learn we’ve collected Personal Data from a child without parental consent, We will remove that information promptly.
Links to Other Websites
Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.
Changes to This Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By visiting the “Contact Us” page on our website: www.samuda.com
By emailing us at: info@samuda.com